Last updated: 26 September 2026
1. Who we are
This website (day4trip.me) and the services booked through it are operated by:
Društvo sa ograničenom odgovornošću „DAY4TRIP“ DOO Podgorica
In these terms, “Day4Trip”, “we” and “us” mean the company above; “you” means the person making the booking and the passengers travelling under it.
2. Our services
We provide private passenger transport with a driver: city-to-city and cross-border transfers, airport and port transfers, sightseeing rides with stops, and drivers hired by the hour. Rides are carried out by our own drivers or by licensed partner carriers acting on our behalf. Rent-a-car listings on the website are offered by independent partner agencies, whose own rental terms apply.
3. Booking and confirmation
A booking is made when you complete all four booking steps and receive a booking reference (for example D4T-AB12CD). We confirm the booking and send the driver’s details by email or WhatsApp before pickup. Please check that the pickup address, date, time, number of passengers and luggage are correct — the vehicle is assigned based on this information.
If we cannot carry out a booking (for example, no suitable vehicle is available), we will tell you as soon as possible and refund any payment in full.
4. Prices
Transfer prices are calculated from the road distance of your route, including any stops you add, and the vehicle class you choose. Hourly bookings are priced per hour. The price shown before you confirm is the final price for the booked service and is stated in euros (EUR). It includes the driver, fuel, tolls and the free waiting time described below.
Extra services requested on the day (additional stops, extra hours, a longer route, extra waiting time) may be charged separately at the same rates, and only after you agree to them.
5. Payment
You can pay:
- By card online (Visa, Mastercard, Maestro) at the final booking step. You are redirected to the secure payment page of our bank, protected by 3D Secure. Your card details are entered only on the bank’s page — Day4Trip never receives or stores card numbers.
- In cash to the driver, in euros, at the end of the ride.
Card payments are charged in euros. If your card is in another currency, your card issuer converts the amount at its own rate.
6. Cancellations and changes
Cancellations, changes and refunds are governed by our Cancellation & Refund Policy, which is part of these terms.
7. Pickup and waiting time
For airport pickups we monitor your flight and include up to 60 minutes of free waiting time after the actual landing time. For all other pickups, free waiting time is 15 minutes after the booked time. If you cannot find your driver, contact us immediately by phone or WhatsApp. If a passenger does not appear and cannot be reached after the free waiting time, the booking is treated as a no-show.
8. Passengers’ responsibilities
- Every passenger must carry a valid passport or ID card for cross-border rides. Delays or refusals at a border caused by missing documents are the passengers’ responsibility.
- Tell us in advance about children (child seats are free on request), oversized luggage, sports equipment or pets.
- Smoking, and carrying illegal or dangerous items, is not allowed in our vehicles. Damage or heavy soiling caused by passengers may be charged at actual cleaning or repair cost.
- For their own safety, all passengers must wear seat belts.
9. Delays and liability
We plan every ride with a safety margin, but travel times are estimates. We are not liable for delays or missed connections caused by events outside our control, such as border waiting times, road closures, accidents, extreme weather or police checks. Passengers are insured in line with the Montenegrin regulations on passenger transport. Please do not leave valuables in the vehicle; we are not responsible for items left behind, although we will always try to return them.
10. Complaints
If something was not right, write to us at the email address above within 30 days of the ride, with your booking reference. We confirm receipt of every complaint and send you a written reply within 8 days, as required by Montenegrin consumer protection law.
11. Applicable law
These terms are governed by the laws of Montenegro. Consumers keep all rights granted to them by the mandatory consumer protection rules of their country of residence. Any dispute that cannot be resolved amicably is decided by the competent court in Podgorica.